Return & Exchange

We accept returns received within ninety (90) days of purchase (the date listed on your receipt) for most items in new condition. 
 
U.S. Hassle-Free Returns 
We’re bummed your item didn’t work out but here is how easy it is to return! You have two options!  
Don’t want to use our return system? No problem, you can send returns back to us with your own shipping, just include your invoice or printed out email confirmation (if wanting to exchange, note the exchange request on the invoice). Please send to  
LadyOuch Corp. 1389 Hempstead turnpike Elmont, NY 11003
Want to use our easy return system? Here's how:  
Returns will be refunded to your form of payment (credit card, PayPal etc.) with a $5 shipping and handling fee that will be deducted from the amount refunded to you per label created.   
Once we receive your return, refunds will be issued within 3 business days.   
Exchanges and Store Credit  
  • Since our items sell out quickly, it is usually best to return your items for a refund and place an order for the items you are wanting. If you wish to exchange, please note your exchange choice on the return center. If you wish to get store credit instead of a refund, please note so on your invoice.